Privacy Policy
On this page, we explain how we process your personal data, following Regulation (EU) 2016/679 (GDPR) and D.Lgs n.196/2003.
Data Controller
CRP Service srl, Via Cesare della Chiesa, 21 – 41126 Modena (Italy)
If you need more information, you can contact the data controller by writing to the address above or by e-mail to info@crp-group.com.
Types of Data processed
Navigation Data
Our computer systems and the software procedures used to operate this website obtain, in the course of their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This category of data includes the IP addresses or domain names of the computers and terminals used by users, the addresses in URI/URL (Uniform Resource Identifier/Locator) notation of the resources requested, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user’s operating system and computer environment.
Data voluntarily provided by the user
If you send us a request (filling a form or writing an e-mail), we’ll process those data you have provided us.
Cookie Policy
This website uses cookies.
You can read our Cookie Policy if you need more information.
Why we process data, how long we keep them, and what happens if you don't provide them
Purpose for processing | Lawful | How long we keep your personal data | What happens if you don’t give us your personal data |
|---|---|---|---|
To respond to requests you send us through the contact form or other means. | To fulfill a contract or executing pre-contractual measures undertaken at the request of the party concerned. | For the time necessary to complete the processing activities.
Once this deadline has passed, the Data Controller will store the user’s data until the legal deadline established to fulfill the administrative, accounting, and tax obligations required by current legislation. | You must provide us with this data; if you do not, we can’t respond to requests you send us. |
To monitor and track user behavior on the site, collect and record data related to navigation (pages visited, for example). | Your consent.
You can withdraw consent at any time. | No more than 14 months since we collected them. | You are under no obligation to provide us with data.
If you don’t provide them, you wouldn’t use some features of our website. |
To send you our promotional materials by e-mail and through the postal service as well as for direct sales purposes and for carrying out market research and carry out marketing surveys and promotional activities via social media.
We use Mailchimp to send you our newsletter.
Once we have sent our newsletter, we will be able to see if and when you opened the email we sent you and if you clicked on any links included in the email.
This is the privacy policy of Mailchimp Inc. https://mailchimp.com/legal/privacy/ | Your consent. At any time, you have the right to withdraw your consent. If you have purchased our services or products, we may send you promotional communications via e-mail based on our legitimate interest and Article 130, paragraph 4 of Legislative Decree 196/2003 (“Privacy Code”). You always have the right to object to the sending of further communications. | Until you withdraw your consent. | You are under no obligation to provide us with data. If you don’t provide them, you will not receive our promotional communications. |
To profile you through cookies we use to collect data about your behavior on our website. | Your consent. | Until you withdraw your consent or until or within the time limits specified in the cookie policy. | You are under no obligation to provide us with data. |
Who can we share your data we collect with?
We may share this information with:
- our employees and collaborators
- subjects who manage the hardware and software thanks to which our website works (included hosting's providers, or newsletter and cookie management service's providers)
- subjects who manage the software thanks to which we manage the database of the users of this website and the database of our customers (CRM)
- other companies of the Group
If necessary, we will appoint these subjects as Data Processors.
You can ask us at any time for an updated list of the Processors.
We may communicate your data to public authorities, upon their request or if required by law.
Your data protection rights
Under data protection law, you have rights including:
- your right of access - You have the right to ask us for copies of your personal information
- your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete
- your right to erasure - You have the right to ask us to erase your personal information in certain circumstances
- your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances
- your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances
- your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances
- your right to lodge a complaint with a supervisory authority
Right to object
At any time, you have the right to object to processing for direct marketing.
How to exercise your rights
Please contact us at info@crp-group.com if you wish to make a request. If you make a request, we have one month to respond to you.
Where we process your data
We process your data at our headquarters and at any other location where the parties involved in the processing are located.
For further information, please contact us. Your data may be transferred to a country other than the one in which you are located: we indicate if and when this happens concerning the various services we use.
Changes to this privacy policy
We reserve the right to change this privacy policy at any time. If we change it, we will notify you in the most appropriate ways.